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Can't change credit card account number

Posted by ncnash 
Can't change credit card account number
February 01, 2013 03:10AM
Having trouble changing the credit card account number so that I can download the charges.
It won't allow me to simply highlight that cc account number box and type in the new account number. Next to the box is a link that says something like: "How to change your cc card number." However,
when I click on the link, I get a message something like: "Oops, the link is broken."
I'm getting nowhere and must get my Amex statement reconciled.
Re: Can't change credit card account number
February 02, 2013 01:21AM
This is a tough one. I'd have to try to phsyically play with it to see if I can get it to work.

Its not really an accounting question, versus more of a technical computer question.

Do you still have support on your quickbooks, or do you have an older version with no support?

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